Delivery and payment

INTERNATIONAL DELIVERY

The following services may be used for the product delivery:

  • Russian Post (EMS)
  • CDEK
  • DHL

We provide our clients a possibility to choose another transportation company, but it shall be indicated in the comments to the order. We will further find out about the possibility of delivery and will revert back with the cost of such service.

The cost of the product delivery is calculated individually for each client upon full payment of the order on the web-site https://loftlook.ru.

Your order will be carefully packed so as to maximally exclude the possibility of damage during transportation.

In case upon delivery package and product damage will be revealed, document that fact for further placing the claim on the transportation company. In that case we are ready to repair the product and send it back at our expense.

For any question contact us via e-mail – info@loftlook.ru.

PAYMENT

For the clients from other countries we suggest bank transfer.

  1. With bank card. We accept Visa International, Mastercard Worldwide, JCB.

To make payment you fill be transferred to the payment gate of ‘Yoomone’ payment service (https://yoomoney.ru/). The connection with the payment gate and data tranfer is protected by SSL encryption protocol. In case your bank supports secure technology for online payments, approved by Visa, MasterCard SecureCode, J-Secure, you may also be required to enter a special code for completion of payment.

Bank card payments are made in strict correspondents with the requirement of the following payment systems Visa Int., MasterCard Europe Sprl, JCB.

The authorization may be declines if:

  • your bank does not support 3D-secure technology;
  • not enough funds on the card to effect purchase;
  • the bank does not support online payments service;
  • data timeout;
  • data failure.

 

In that case authorization may be repeated in 20 minutes, other card may be used or please apply to your bank to resolve the problem.

  1. Apple Pay и Google Pay

To make payment you fill be transferred to the payment gate of ‘Yoomone’ payment service (https://yoomoney.ru/). The connection with the payment gate and data tranfer is protected by SSL encryption protocol. Choose the required method and proceed in accordance with the instruction.

 

  1. PayPal electronic payment system.

Choose the required payment method and proceed in accordance with the instruction.

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